"I just wanted to say that I think your attention to customer satisfaction shows that you are truly a man of integrity. It is highly appreciated and makes me feel at ease doing business with you, especially over the internet. I wish you and your company great success. From what you have shown on your site and your actions, you deserve it. I look forward to receiving my NewGrips and experiencing what everyone is raving about!"

Alex Kang, California

"You have given the best customer service I have received in a long time. Thanks a million,"

-Tamara McKenzie-Fullick

"Dear NewGrips customer support,
They arrived promptly in my mailbox and out they came ready to use. NewGrips are simple yet tastefully crafted and intuitively ergonomic! From the way your company properly services its customers, it earns every bit of pride and esteem gone its way. NewGrips are made of the finest quality IN THE USA!A true bottom-up business for the people by the people.

—Mike Liao, Hawaii

"New Grips have always been of high quality and your customer service is undeniably # 1. It has always been a pleasure purchasing from your company and I recommend your product in gyms around the country. I travel a lot and people ALWAYS notice the Grips and want to know how I like them and where to purchase."

- Shawn Cole, North Carolina

"I love the customer service of your company, not to mention the excellent products. NewGrip.com is the only place I'll ever buy lifting pads/gloves from, there is just nothing on the market that even comes close."

- Rob Dyson,
Pre-Med Student, and Instructor of Platoon Fitness in NYC

"Even though I returned the NewGrip gloves, I would like to compliment you on your customer service. It is quite refreshing to receive such personal service in today's world, especially with an internet transaction. I have just been around and around with amazon.com over a refund and while they are a much bigger company, their customer service and customer care were terrible. Thank you very much for processing my refund in such a prompt manner and for standing behind your guarantee. While I may not order NewGrip gloves again, I would certainly feel comfortable ordering other products from your company (if you have any), and referring others to your website."

—Jeanie Fairbrother, Kansas

"I was nervous whether the gloves could deliver what you advertised, as they seemed to be created from such a simple concept. I can already feel and see a difference. There is less pressure on my hands. My calluses are disappearing. Thank you,"

—Aparna Gupta, Personal Trainer, Maryland

Good Afternoon Alan-
"Thank you for the outstanding service you provide along with such a great product. I have made sure everyone in my circle of family and friends now use NewGrip because I have raved about it from the moment I started using it. You have a great company. Thanks!!"
—Carla Cabrera, Virginia

"I appreciate your concern about my order and that you have followed through with the e-mail. It is a pleasant surprise to have a company follow-up on an order of such a small dollar amount."

—David Smith, Oregon

"You were kind enough to exchange a pair of new grips for a smaller size. Thank you so much for your excellent customer care, patience and kindness. The size small fit great and I officially have no more blisters or rough calluses from rowing! My hands look like someone elses! Thank you again. You have created a wonderful company and product."

— Hil Jaeger, California

"You and your company are above reproach when it comes to customer service. NewGrips, well, they are in a category all by themselves. Thanks for a great product and outstanding service!!"

—Ernie Razzano, ISSA-CFT ISSA Representative #1853 www.trainerforce.com/eraz

Grips come with an unconditional
90 Day Money Back Guarantee.

If you EVER have questions, problems or concerns about Your NewGrips please contact me.

—Alan Trombetta
owner and product developer